![Power Adapter for Lafos](http://www.lafos.com/cdn/shop/files/PowerAdapter.png?v=1703308814&width=1445)
Overview
The Power Adapter for Lafos is engineered for both style and reliability. It comes with a 1.5m durable cord, providing flexibility and accessibility in various settings. The slim and compact design (60 cm * 45 cm * 30 cm) ensures that you can easily fit the adapter into small corners of your room.
How an extra adapter could help:
As for this moment, Lafos requires power connection to operate at all times. This introduces more problems when relocating Lafos within your house or office since there are more things for you to carry. An alternative solution is that you could purchase a separate power adapter to put at both places where you would frequently travel back and forth from. Then you only have to move the main body and connection cable of Lafos instead of plug and unplug the power adapter every time.
What's in the Box
Frequently Asked Questions
Does Lafos support both iPhone and Android phone?
Yes. But they are physically two different models, one for each type. The current models of Lafos support them separately.
Is Lafos compatible with my iPhone?
Lafos is compatible with the following iPhone models:
iPhone 15 Pro
iPhone 15 Pro Max
iPhone 15
iPhone 15 Plus
(For iPhone 15 Series, an extra custom connection cable upgrade is required.)
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 14
iPhone 14 Plus
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 13 mini
iPhone 13
iPhone SE (3rd generation)
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 12 mini
iPhone 12
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 11
iPhone SE (2nd generation)
iPhone XS
iPhone XS Max
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE (1st generation)
iPhone 5s
iPhone 5c
iPhone 5
Is Lafos compatible with my Android phone?
Lafos is compatible with most Android phones that have properly designed Type-C ports and have Android 5 or above installed.
All Android phone models would require an app installation and authorization to connect for the first time. After the app is installed, Lafos becomes plug-and-play.
Depending on its computing power, some older models may experience lag due to the lack of performance. This issue generally occurs on really old models. If the phone itself is slow, it will be slow with Lafos connected as one would expect.
Because of the custom settings some of the manufacturers set, some models may require specific manual set-up to work. For example, OPPO or VIVO phones require users to manually open the OTG settings, as for security reasons the phone would automatically turn off its OTG after every unplug. Most Android phones such as SAMSUNG, HUAWEI, XIAOMI etc. don't have this issue.
We apologize for the inconvenience, however these are settings set by the manufacturers and are hard for us to work from our end as for this moment.
What is the warranty policy?
The hardware product and accessories of Lafos are warranted against defects, malfunctions, and failures for one year from the date of delivery. This warranty does not apply to defects caused by normal wear and tear or due to normal aging of the product, or damage caused by accident, abuse, misuse, liquid contact, fire or other external cause. Proof of purchase details may be required for submitting a valid claim under this warranty. International shipping charges may apply depending on location.
What is the return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at customer@lafos.com.
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
A 15% restocking fee will be applied to return items. Returned items that are damaged, used or missing parts will incur up to a 100% restocking fee.
If your return is not a result of an error of the shop, we won't refund the original shipping fees.
You can always contact us for any return question at customer@lafos.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on final sale items or gift cards.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at customer@lafos.com.